Please read
CUSTOM WORK POLICY
CUSTOM WORK AGREEMENT
I hereby consent to the modification of my Firearm/Grip Module/Polymer80 Frame, etc. and understand that by doing so, the factory warranty may become void. It is understood that the modifications being performed will permanently alter the Firearm/Grip Module/Polymer80 Frame, etc. and cannot be reversed. I understand that each instance of modification is unique due to the process in which the modification is applied. NEWERA TACTICAL, LLC reserves the right to refuse modification to your Firearm/Grip Module/Polymer80 Frame, etc. should we deem that it should not be modified in its current condition.
These Terms & Conditions release NEWERA TACTICAL, LLC, any and all owners, presidents, co-owners, employees, subcontractors and staff from all liability relating to injuries that may occur as a result of work or services performed. By acknowledging this agreement, I agree to hold NEWERA TACTICAL, LLC entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence. I also acknowledge the risks involved in modifying a firearm from its factory specifications. These risks include, but are not limited to, loss of factory warranty, financial loss, bodily harm or injuries including but not limited to death. I acknowledge that I am participating voluntarily, and that all risks have been made clear to me. By acknowledging the Terms & Conditions, I forfeit all right to bring a law suit against NEWERA TACTICAL LLC for work or services rendered. Any and all modifications are performed as NEWERA TACTICAL, LLC sees fit based upon their professional opinion and experience.
CANCELLATION POLICY
If you send us your frame and wish to cancel then you must cancel before work has started on your frame and there is a $30 dollar fee plus the return shipping. If you wish to cancel Once time and work has been put into your frame we will no longer accept cancellations.
If you place an order for a full build and wish to cancel 35% of your initial deposit will be retained or 5% of your order total will be retained if you chose to pay in full upfront. Cancellations, on full builds, cost us money and time.
Payment Plans
Turnaround Times
Cerakote/Stippling/Builds times are estimates. Please note that we strive to complete the work before the estimated time provided, but under certain circumstances, it may run over. We do our best to complete everything as fast as possible but delays can occur.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by NEWERA TACTICAL or other parties only as an estimate.